Terms & Conditions

Last Updated: 20th of September, 2024

These Terms and Conditions and Terms of Sale ("Terms") govern your access to and use of Gastronomic Arts Barcelona ("we", "us", or "our") website and services, including, but not limited to, culinary classes, events, and product sales available at https://www.gastronomicartsbarcelona.com (the "Website"). By accessing or using our Website or services, you agree to comply with and be bound by these Terms.

Supplier Details:

Supplier Name: FORMACION LANCASTER SL
Company Number: B10908614
Registered Office: Carrer de Lancaster 10, Bajo 1a, 08001 Barcelona
Email Address: support@gastronomicartsbarcelona.com

Insolvency Protection:

If the organizer or retailer becomes insolvent, payments will be refunded. If the organizer or retailer becomes insolvent after the start of the package, repatriation of travelers will be secured if transport is included.

Terms and Conditions of Sale

1. Interpretation

1.1 Definitions:

Business Day: Any day other than a Saturday, Sunday, or public holiday in Spain when banks in Barcelona are open.
Charges: The charges payable by the Customer for the supply of the Services.
Contract: The contract between the Supplier and the Customer for the supply of Services.
Customer: The person who purchases Services from the Supplier.
Data Protection Legislation: All applicable data protection and privacy legislation in force.
Front Sheet: The front sheet setting out details of the Supplier.
Platform Provider: Easol Travel Limited.
Intellectual Property Rights: All intellectual property rights, whether registered or unregistered.
Services: The experiences, events, goods, and services provided by the Supplier.
Supplier: The supplier of the Services, as detailed in the Front Sheet.
Website: The Supplier’s e-commerce site hosted by the Platform Provider.

1.2 Interpretation:

References to statutes include amendments and re-enactments.
References to European Union law include how it applies in England and Wales post-Brexit.
References to writing include fax and email.

2. Contract for Services

A booking constitutes an offer to purchase Services.
These Conditions apply to all bookings.
The booking is accepted when the Supplier issues a Booking Confirmation.

3. Customer's Obligations

Ensure booking terms and information are complete and accurate.
Co-operate with the Supplier.
Provide necessary information for the Supplier to process the order.
Bookings must be made by individuals 18 years or older.

4. Charges and Payment

Prices are as quoted on the Website and are subject to change.
Payment may be processed by the Platform Provider.
Balance payments must be received by the specified date.
Additional taxes imposed by local authorities are the Customer’s responsibility.

5. Intellectual Property Rights

All intellectual property rights remain vested in the Supplier.
Material from the Website is for personal use only.

6. Travel Information and Insurance

Customers are responsible for their passport, visa, and health requirements.
Insurance is recommended.

7. Cancellation by the Customer

Cancellation requests must be submitted promptly.
Charges may apply for cancellations or changes.

8. Change of Booking by the Customer

Changes to bookings are at the Supplier’s discretion and may incur fees.

9. Cancellation Policy

9.1 General Cancellation Policy:

If you need to cancel your booking or part of it, please contact us as soon as possible. Cancellation may not always be possible and is at our discretion. This policy does not affect your statutory rights as a consumer.
Our standard cancellation charges cover the cost of processing your cancellation and compensate us for the risk of not being able to resell your travel arrangements.
LIVE Flamenco Show tickets are non-refundable and cannot be modified. Due to the activity being hosted by a third party, Flamenco Show Tickets are non-refundable and cannot be modified under any circumstances.
All refunds will incur a 5.5% cancellation fee of the total balance.

9.2 Standard Cancellation Policy (1-6 People):

For a full refund, cancellations must be made at least 24 hours before the scheduled class date.
If you cancel less than 24 hours before the scheduled class date and time, the amount paid will not be refunded. Changes made less than 24 hours before the scheduled date and time may not be accepted.
Refund processing can take 7-10 business days.

9.3 Cancellation Policy for Private & Group Reservations (7-15 People):

Cancellation Deadline: Notify us at least 10 days before your scheduled arrival date to cancel your reservation.
Cancellation Fees:
If you cancel less than 10 days before the scheduled date, you will be charged 50% of the total cost.
If you cancel less than 5 days before the scheduled arrival date, you will be charged 100% of the total cost.
No Shows: If you do not show up without canceling in advance, you will be charged 100% of the total cost.
Refund processing can take 7-10 business days.
To request a refund, email: support@gastronomicartsbarcelona.com

9.4 Cancellation Policy for Large Group Reservations (16 or more People):

Cancellation Deadline: Notify us at least 10 days before your scheduled arrival date to cancel your reservation.
Cancellation Fees:
If you cancel less than 10 days before the scheduled date, you will be charged 50% of the total cost.
If you cancel less than 5 days before the scheduled arrival date, you will be charged 100% of the total cost.
No Shows: If you do not show up without canceling in advance, you will be charged 100% of the total cost.
Refund processing can take 7-10 business days.
To request a refund, email: support@gastronomicartsbarcelona.com

9.5 Cancellation by the Supplier

The Supplier may cancel Services and will notify the Customer as soon as possible.

9.6 Deposit Policy (Up to 15 people):

A deposit of 50% is required to secure a reservation.
This deposit is refundable according to the cancellation terms mentioned above.
Refund processing can take 7-10 business days.
To request a refund, email: support@gastronomicartsbarcelona.com

9.7 Deposit Policy for Large Groups (16 or more people):

A non-refundable deposit of 50% of the total booking amount is required to secure the reservation. This deposit must be paid within 7 days of the booking confirmation.
Full Payment: The remaining balance is due 14 days before the event date. If the booking is made within 14 days of the event, full payment is required at the time of booking.
Payment Methods: We accept payment via bank transfer, credit card, or PayPal.
Late Payments: Failure to make payments on time may result in the cancellation of the reservation, with the deposit forfeited.

10. Change of Booking by the Supplier

The Supplier reserves the right to make changes to the Services.
Changes will be communicated to the Customer promptly.

11. Unavoidable and Extraordinary Circumstances

The Supplier’s liability is limited to the extent permitted by law. This does not affect liability in cases of fraud, death, or injury caused by negligence.

13. Access to the Website

We may suspend or terminate the Website at any time without notice. You are responsible for ensuring your use of the Website complies with these Terms.

14. General

These Terms are governed by the laws of Barcelona, Spain, and any disputes shall be subject to the exclusive jurisdiction of the courts in Barcelona.

Additional Information

The above terms and conditions apply to Gastronomic Arts Barcelona, Let's Go BCN, Gab Lab BCN, and Gab Lab Emporium, all of which operate under Formacion Lancaster S.L. These entities collectively function as a culinary academy, providing various educational and experiential services.

Appendix 1: Package Travel Regulations

1. Package Holidays

1.1 A Package Holiday includes a combination of at least two of the following: transport, accommodation, car hire, and certain destination services.

1.2 Protection is in place for refunds due to the Supplier’s insolvency.

1.3 Standard information provided under the Package Travel Regulations is included in the Schedule.

2. Linked Travel Arrangements

2.1 Linked travel arrangements involve separate contracts with individual service providers.

2.2 Protection is in place for refunds due to the Supplier’s insolvency.