FAQ - Frequently Asked Questions

Have a question? Well, this is a great place to start and we should have the answer for you here. Of course, if you are unable to find the information you are looking for, please don't hesitate to contact us directly.

The meeting point for your experience is at 

Gastronomic Arts Barcelona A.K.A. The GAB LAB

Address: Carrer de Lancaster, 10, Bajo 1a, 08001 Barcelona

Click here to open Google Maps

***Please arrive a few minutes early to avoid being late

PLEASE BE ON TIME!  We strongly suggest arriving at least a few minutes early, and there are plenty of neighboring bars, stores, and cafes nearby.  Unfortunately, we cannot wait as we typically have a full day with more classes, plus it's not fair to other guests in our group. If you are running late, we suggest you either head to La Boqueria directly and look for a group standing next to seafood (usually just off the main corridor when entering from La Rambla.) or the group will return to The GAB LAB at about 30-40 minutes after the class starting time. 

You will be asked at checkout for any special dietary requirements or food allergies, and the Chef will double-check on the day of your experience. In the unlikely event that something should happen, we are 280m from Urgent Care. 

MARKET OPENING HOURS

Monday to Saturday: 8:00am - 8:30pm

Closed on Sundays and Public Holidays. 

*** We still offer classes on dates the market is closed. We have a local provider who supports us these days. We promise you will still have a great time and enjoy a delicious meal!

YES, you can customize your experience, and you will be given the option to select upon finalizing payment. Sorry, but we do not offer a reduced price for the Vegetarian option.

*** The chef will also ask everyone about food allergies and dietary requirements at the start of the class 

YES, we do accept a deposit on most reservations. You will be given the option at checkout. 

YES, we do host corporate, private, and custom events. Private events tab in the Top Menu, or you can CLICK HERE.

YES, all ages are welcome! However, as we are using an open flame, hot oil, sharp knives, and sangria is being served, we ask that anyone under 16 years of age be accompanied by a "responsible" parent or legal guardian.    

Yes, we have plenty of space to hold your items while we go to the market or during the class. Check with any of our team members for help. While our space is safe, we do not accept any responsibility for lost or missing items.

Cancellation Policy

If you need to cancel or reschedule your booking, please notify us at least 48 hours in advance. If you cancel or we are unable to reschedule 48 hours before your booking, you will be charged the full amount of the booking.

If you do not show up for your booking or do not provide at least 48 hours notice of cancellation you will be charged the full cost of the booking.

We understand that unforeseen circumstances can arise, and we will make every effort to work with you to reschedule your booking if possible. If you need to cancel or reschedule due to an emergency or other unforeseen circumstance, please contact us as soon as possible.

Refund processing can take 7-10 business days. 

Refunds will be applied less the service fee paid. 

Cut-off times are based on the local time in Spain.


To request a refund email us at

support@gastronomicartsbarcelona.com

Gift Card Policy

Our company offers digital gift cards for purchase as a convenient and flexible gift option. Please review the following terms and conditions for using our gift cards:

    1    Gift card can only be used to access the event listed on the gift card unless otherwise listed

    2    Gift cards expire at end of year - 31st December 2023

    3    Gift cards cannot be redeemed for cash, except where required by law.

    4    If a purchase exceeds the value of the gift card, the remaining balance must be paid with another payment method.

    5    Lost, stolen, or damaged gift cards cannot be replaced. Treat your gift card like cash.

    6    Gift cards are not transferable and may only be used by the recipient.

    7    Our company reserves the right to change the terms and conditions of the gift card program at any time without notice.

By purchasing or using a gift card, you agree to these terms and conditions. If you have any questions about our gift card policy, please contact us at giftcards@gastronomicartsbarcelona.com