Cancellation Policy
General Cancellation Policy:
If you need to cancel your booking or part of it, please contact us as soon as possible. Cancellation may not always be possible and is at our discretion. This policy does not affect your statutory rights as a consumer.
Our standard cancellation charges cover the cost of processing your cancellation and compensate us for the risk of not being able to resell your travel arrangements.
LIVE Flamenco Show tickets are non-refundable and cannot be modified. Due to the activity being hosted by a third party, Flamenco Show Tickets are non-refundable and cannot be modified under any circumstances.
Standard Cancellation Policy (1-6 People):
For a full refund, cancellations must be made at least 24 hours before the scheduled class date.
If you cancel less than 24 hours before the scheduled class date and time, the amount paid will not be refunded. Changes made less than 24 hours before the scheduled date and time may not be accepted.
Refund processing can take 7-10 business days.
To request a refund, email: support@gastronomicartsbarcelona.com
Cancellation Policy for Private & Group Reservations (7-20 People):
Cancellation Deadline: Notify us at least 10 days before your scheduled arrival date to cancel your reservation.
Cancellation Fees:
If you cancel less than 10 days before the scheduled date, you will be charged 50% of the total cost.
If you cancel less than 5 days before the scheduled arrival date, you will be charged 100% of the total cost.
No Shows: If you do not show up without canceling in advance, you will be charged 100% of the total cost.
Refund processing can take 7-10 business days.
To request a refund, email: support@gastronomicartsbarcelona.com
Cancellation Policy for Large Group Reservations (21+ People):
Cancellation Deadline: Notify us at least 20 days before your reservation to cancel.
20+ days before: Full refund.
15-19 days before: 75% refund.
10-14 days before: 50% refund.
Less than 10 days: No refund.
Refund processing can take 7-10 business days.
To request a refund, email: support@gastronomicartsbarcelona.com
Deposit Policy for Groups of 21+ People:
A deposit of 60% is required to secure a reservation.
This deposit is refundable according to the cancellation terms mentioned above.
Refund processing can take 7-10 business days.
To request a refund, email: support@gastronomicartsbarcelona.com
Terms of Sale
Supplier Details:
Supplier Name: FORMACION LANCASTER
Company Number: B10908614
Registered Office: Carrer de Lancaster 10, Bajo 1a, 08001 Barcelona
Email Address: support@gastronomicartsbarcelona.com
Insolvency Protection:
If the organizer or retailer becomes insolvent, payments will be refunded. If the organizer or retailer becomes insolvent after the start of the package, repatriation of travelers will be secured if transport is included.
Terms and Conditions of Sale
1. Interpretation
1.1 Definitions:
Business Day: Any day other than a Saturday, Sunday, or public holiday in Spain when banks in Barcelona are open.
Charges: The charges payable by the Customer for the supply of the Services.
Contract: The contract between the Supplier and the Customer for the supply of Services.
Customer: The person who purchases Services from the Supplier.
Data Protection Legislation: All applicable data protection and privacy legislation in force.
Front Sheet: The front sheet setting out details of the Supplier.
Platform Provider: Easol Travel Limited.
Intellectual Property Rights: All intellectual property rights, whether registered or unregistered.
Services: The experiences, events, goods, and services provided by the Supplier.
Supplier: The supplier of the Services, as detailed in the Front Sheet.
Website: The Supplier’s e-commerce site hosted by the Platform Provider.
1.2 Interpretation:
References to statutes include amendments and re-enactments.
References to European Union law include how it applies in England and Wales post-Brexit.
References to writing include fax and email.
2. Contract for Services
A booking constitutes an offer to purchase Services.
These Conditions apply to all bookings.
The booking is accepted when the Supplier issues a Booking Confirmation.
3. Customer's Obligations
Ensure booking terms and information are complete and accurate.
Co-operate with the Supplier.
Provide necessary information for the Supplier to process the order.
Bookings must be made by individuals 18 years or older.
4. Charges and Payment
Prices are as quoted on the Website and are subject to change.
Payment may be processed by the Platform Provider.
Balance payments must be received by the specified date.
Additional taxes imposed by local authorities are the Customer’s responsibility.
5. Intellectual Property Rights
All intellectual property rights remain vested in the Supplier.
Material from the Website is for personal use only.
6. Travel Information and Insurance
Customers are responsible for their passport, visa, and health requirements.
Insurance is recommended.
7. Cancellation by the Customer
Cancellation requests must be submitted promptly.
Charges may apply for cancellations or changes.
8. Change of Booking by the Customer
Changes to bookings are at the Supplier’s discretion and may incur fees.
9. Cancellation by the Supplier
The Supplier may cancel Services and will notify the Customer as soon as possible.
10. Change of Booking by the Supplier
The Supplier reserves the right to make changes to the Services.
11. Unavoidable and Extraordinary Circumstances
The Supplier is not liable for delays or non-performance due to extraordinary circumstances.
12. Limitation of Liability
The Supplier’s liability is limited except in cases of fraud, death, injury, or illness caused by negligence.
13. Access to the Website
The Supplier may suspend or terminate use of the Website at any time.
14. General
These terms are governed by the laws of England and Wales.
Additional Information
The above terms and conditions apply to Gastronomic Arts Barcelona, Let's Go BCN, Gab Lab BCN, and Gab Lab Emporium, all of which operate under Formacion Lancaster S.L. These entities collectively function as an academy, providing various educational and experiential services.
Appendix 1: Package Travel Regulations
1. Package Holidays
1.1 A Package Holiday includes a combination of at least two of the following: transport, accommodation, car hire, and certain destination services.
1.2 Protection is in place for refunds due to the Supplier’s insolvency.
1.3 Standard information provided under the Package Travel Regulations is included in the Schedule.
2. Linked Travel Arrangements
2.1 Linked travel arrangements involve separate contracts with individual service providers.
2.2 Protection is in place for refunds due to the Supplier’s insolvency.